Effective Date: 2/17/2025

Gifts of Hope (“we,” “us,” “our”) is committed to protecting the privacy and confidentiality of the individuals we serve. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with us and utilize our services. By providing your personal information to us, you consent to the practices outlined in this Privacy Policy.

Information We Collect

When you interact with us, we may collect the following personal information:

• Name: To identify and communicate with you.
• Phone Number: To contact you regarding your application or inquiries.
• Email Address: To send updates, information about our services, or respond to your inquiries.

How We Use Your Information

We use the information we collect for the following purposes:

• To process your application for our services.
• To contact you regarding the status of your application or any other relevant updates.
• To respond to your inquiries and provide customer support.
• To send important notices, including updates about our services or changes to our Terms of Service and Privacy Policy.

How We Protect Your Information

We are committed to ensuring the security of your personal information. We implement reasonable technical, physical, and administrative safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction. While we strive to protect your data, please note that no method of data transmission or storage is 100% secure.

Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share your information with third-party service providers who assist us in operating our services, such as IT support or communication platforms. These third parties are obligated to protect your information and use it only for the purposes for which it was shared.

We may also disclose your personal information if required by law or in response to a valid legal request, such as a subpoena, court order, or government inquiry.

Your Rights and Choices

You have the right to access, update, or correct your personal information at any time by contacting us. If you wish to request the removal of your information or no longer wish to receive communications from us, please let us know, and we will take appropriate action.

Retention of Information

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once your information is no longer needed, we will securely delete or anonymize it.

Cookies and Tracking Technologies

We may use cookies or similar tracking technologies on our website to improve user experience. Cookies are small files placed on your device that allow us to remember your preferences and provide a more personalized experience. You can adjust your browser settings to refuse cookies, but this may affect your ability to access certain features on our site.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions or concerns about this Privacy Policy or how your personal information is handled, please contact us:

Gifts of Hope
2006 W Tennessee Ave Midland, TX 79701
info@giftsofhopemidland.org
(432 218-8714)

By providing your personal information to us, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy.